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Every product we sell is backed by our unconditional guarantee. You can return any unopened or unused item with proof of purchase within 30 days and receive a full refund. If you are not satisfied with the effectiveness of our Concentrates, you may return the open and used item with proof of purchase within 30 days and receive a full refund.
 
Returned Goods Policy:
  1. Permission for a return or an exchange can be obtained from a Preferred Medical Supplements LLC, Customer Service Representative, 9140 Corsea del Fontana Way, Naples, FL 34109. Only items approved in this manner will be accepted for credit. A Returned Merchandise Authorization form needs to be completed. The Preferred Medical Supplements LLC Representative is not authorized to remove goods from any place of business, regardless of the reason for the return.
     
  2. Returns must be shipped prepaid to Preferred Medical Supplements LLC, 9140 Corsea del Fontana Way, Naples, FL 34109.
     
  3. Products are accepted for return on the understanding that they are subject to our evaluation at time of receipt. We reserve the right to destroy products which are returned outside the above policy and which are unfit or unsafe for sale.
     
  4. Preferred Medical Supplements LLC will consider all justifiable requests for return of merchandise for credit. The following however, are not considered returnable:
     
    • Merchandise expressly sold on a non-returnable basis or returned by someone other than the original purchaser.
    • Merchandise damaged by fire or improper storage, and merchandise that is involved in a fire, sacrifice or bankruptcy sale

Mail the Return:

Send your purchase and receipt to our Return Department to receive your refund:

Preferred Medical Supplements, LLC
Attention: Returns
9140 Corsea del Fontana Way
Naples, FL 34109

If you still have questions, please call our customer service team toll-free at
1.888.535.5463. Our team of professionals is available to help you from 8:30 a.m. to 5:00 p.m. EST, Monday – Friday.
 
The statements about specific products and the products on or through this site have not been evaluated by the U.S. Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent disease. The research, resources and information provided on this site are for informational purposes only. Seek the advice of your doctor or health care practitioner before starting any diet, exercise or supplementation program, as well as, before taking any medication or other treatment. Also, consult your doctor or other health care practitioner if you suspect you might have a health problem. This website is not intended as a substitute for consulting with your doctor or other health care practitioner or any information contained on or in any product label or packaging. The information on this website is included to increase your knowledge and should NOT be used for diagnosis or treatment of any health problem or for prescription of any medication or other treatment.
Your health is important to us!
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